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Contacting Amogh AI Support

Updated over a week ago

Amogh AI Support is committed to providing assistance for any technical issues relating to Amogh AI products and answering any queries not addressed in our Knowledge Base. Our support team is available Monday through Friday, 9 am - 9 pm Eastern Time. Please note, there is no dedicated phone line for the Support team.

Should the contact methods outlined in this article be unsuitable, please reach out to your assigned Customer Success Manager (CSM).

Ways to Contact Support

Amogh Dashboard

Cases can be submitted from within the Dashboard.

  1. Log in to Dashboard.
  2. Click on the 'Support' button located at the bottom-right of any Dashboard page.
  3. Support Icon
  4. Click on 'Messages', then 'Ask a question'.
  5. Follow the prompts.

Once a case is opened with the Support Team, communications will occur via the email address captured in the support form, as well as via the case in the Support widget.

Email

Send an email directly to help@amoghai.com. Any relevant attachments should be added to aid in the resolution process. Future communication for the resolution of the aforementioned items will be initiated via email.

Knowledge Base

You can also create a case through the Knowledge Base:

  1. Once logged in, click on 'Submit a request' at the top-right of the page.
  2. Fill in the necessary information and click 'Submit'.

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